Privacy Policy
Last updated: January 18, 2025
Cubby ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and password when you create an account
- Child Information: Names, birthdates, allergies, medical information, and emergency contacts for children enrolled in daycare
- Activity Data: Check-in/out times, meals, naps, diaper changes, incidents, and notes logged by staff
- Photos and Media: Photos attached to activity logs with your consent
- Communications: Messages between staff and parents within the app
- Payment Information: Billing details processed securely through Stripe
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Enable communication between daycare staff and parents
- Send activity updates, daily reports, and notifications
- Process payments and manage subscriptions
- Respond to your inquiries and provide customer support
- Ensure the safety and security of children in care
Information Sharing
We do not sell your personal information. We may share information only in the following circumstances:
- With Daycare Staff: Parents' contact information and child data is shared with authorized daycare staff
- With Parents: Activity logs and updates about their children are shared with authorized parents/guardians
- Service Providers: We use third-party services (Stripe for payments, cloud hosting) that process data on our behalf
- Legal Requirements: When required by law or to protect rights and safety
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments
- Limited access to personal information by authorized personnel only
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us at support@cubbycare.app.
Children's Privacy
Our service is designed for use by adults (daycare staff and parents). Child information is only collected and processed with parental consent and is used solely for daycare management purposes.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
Push Notifications
With your permission, we send push notifications for activity updates, messages, and announcements. You can disable these in your device settings at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@cubbycare.app